Exceeding Expectations

Taking care of your guests is our priority. With over 50 years of experience, we take pride in building customer relationships and exceeding expectations.

We understand visiting unfamiliar surroundings can be challenging to delegates and organisers alike and our event specialists are here to help by:

  1.   Providing a friendly, welcoming and professional environment
  2.   Adopting a can-do approach in everything we do
  3.   Providing a named contact; telephone number and dedicated email address for queries up to, during and after your event
  4.   Advising on what to see-and-do in the area
  5.   Providing sports and fitness areas for delegates to energise
  6.   Booking taxis and provide guidance on shuttle transfers
  7.   Offering free WiFi to all guests
  8.   Providing a conference organisers office
  9.   Offering luggage storage
  10.   Providing early check-in or late check-out
  11.   Offering 24-hour reception services for accommodation
  12.   Catering for all diets and nutrition provision
  13.   Offering flexible menus and catering times

Relieving you of the task of handling delegates gives you more time to focus on running the event, safe in the knowledge that your delegates are receiving the right first impression and service they deserve.

Want an event with extra ooo?

Looking to organise an event with us but need more information? Complete this form and we’ll be in touch within one business working day.

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